acirp.org is a not for profit organization promoting honesty, integrity and openness within
the computer installation and repair marketplace. acirp.org does not act as judge or jury nor
is acirp.org like the BBB but rather acirp.org acts as an intermediary between the customer
and the computer installation and repair company in an effort to assist both parties in
resolving their differences.
Presently there are over 10,000 computer Software Programs/Hardware Components (SPHC) on
the market. Because many of the SPHC’s don't undergo adequate testing against the thousands of
existing SPHC, computers often experience unexpected "problems" including software crashes and
hardware conflicts.
Your computer installation and repair company can alleviate but not always eliminate your computer
problems. Your computer installation and repair company cannot always guarantee your computer
will operate 100% according to the SPHC manufacturers' specifications (see paragraph above), but
it can guarantee that your computer will operate at its full potential.
Membership in acirp.org is for a period of one year and is by invitation only. Member
companies which fail to address three or more complaints per year, are not invited to renew
their memberships the following year.
When experiencing computer problems, it is important to keep in mind the following:
If you have a concern with work performed by an acirp.org member company, please
forward your complaint to complaints@acirp.org. We do our best to respond within twenty
four hours.
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